Psychosocial appropriation of flexible production systems in industrial organizations

Abstract

This research investigates how workers psychologically and socially adapt to flexible production systems within industrial settings. The core aim is to understand how employees make sense of and adjust their practices when new production technologies are introduced. Employing a qualitative, critical approach rooted in work psychology and institutional analysis, the study seeks to uncover the individual and group dynamics that arise during technological shifts.Data collection involved semi-structured interviews, on-site observations at a medium-sized metalworking company, and document analysis.The findings reveal that technological appropriation goes beyond mere technical training; it encompasses symbolic processes of resistance, negotiation, and redefinition of professional roles.Management styles and the overall work environment significantly influence whether these adaptations are successful or hindered. The study concludes that flexible production, when implemented without opportunities for dialogue and shared decision-making, often leads to psychological and social tensions that stifle innovation and employee engagement. A critical understanding of these processes is crucial for developing organizational policies that prioritize the human element and the long-term work sustainability.